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Bubbles Supply
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For Trade Accounts

Text us a part label. We'll find your replacement.

You're on a job. Customer's spa is down. Just text us a photo of the failed part's label or nameplate and we'll reply with the right replacement and trade pricing.

Text Us Now: (XXX) XXX-XXXX

Standard SMS rates may apply. Available 7am–7pm CT, Mon–Fri. Replies within 30 minutes during business hours.

How it works

Take a photo of the part label or nameplate

Get the brand, model, part number, voltage, and any visible spec data in one shot. Multiple photos welcome.

Text it to us with your spa info

Send the photo plus your spa brand and model. Include your name if we don't have you in contacts yet.

We reply with the right replacement

Within 30 minutes during business hours. You get the exact part, trade pricing, stock status, and a one-tap order link.

What to text us

  • Clear photos of the part — label/nameplate, the whole part, and any damage visible
  • Spa brand and model — "Hot Spring Highlife 2018" or "Sundance 880"
  • What's failing — "Pump won't start, customer hears a hum" or "Heater error code OH"
  • Your name and business (first text only — we save your contact for future)

Don't worry about

  • You don't need the exact SKU. We'll figure it out from the photo.
  • You don't need a perfect photo. Send what you have — we'll ask for more if needed.
  • You don't need to know the brand if it's worn off the label. Show us the part itself.

Real example exchange

[Photo of a Waterway pump nameplate]

Hot Spring Highlife 2018, pump won't start. Customer hears humming but nothing spins.
Got it. That's a Waterway Executive 56 - 1.0HP 230V. We have it in stock, ships same day at trade pricing $XXX. Order link: bubblessupply.com/q/74427 Reply YES to confirm and we'll process it on your account.
YES
Order confirmed. Tracking will text by 5pm CT. Anything else?

Sample exchange. Actual response times average 15–30 minutes during business hours.

Save the number now. You'll need it later.

Add Bubbles Supply to your phone contacts before your next service call.

Save to ContactsApply for Trade Account →How emergency sourcing works →

Text-a-part FAQ