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EX2 Faceplate 311-2311 - Bubbles Supply

EX2 Faceplate 311-2311

Part #: 311-2311

$87.26
In stock — ships today
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1-year warrantySame-day ship before 3pm CTPerfect Fit Guarantee30-day returns

About this topside/keypad

The Waterway EX2 Faceplate 311-2311 is a genuine OEM replacement faceplate designed for Waterway EX2 main pumps in residential spas and hot tubs. This essential component features a 2" MBT (male buttress thread) connection and ensures proper pump assembly and performance. As an authentic Waterway part, it maintains the exact specifications and quality standards required for reliable spa operation.

At Bubbles Supply, we guarantee this faceplate will fit your Waterway EX2 pump perfectly. Every genuine Waterway part ships same-day and includes our comprehensive 1-year warranty for complete peace of mind. Before installation, verify your existing pump model and thread configuration to ensure proper fitment. This faceplate is specifically engineered for EX2 series pumps and may not be compatible with other Waterway pump models.

Exact part number

311-2311

Save this for ordering or warranty claims

Also known as / Replaces

This part replaces or is interchangeable with:

  • EX2 pump faceplate
  • EX2 volute faceplate
  • Waterway EX2 front plate

Looking for an older part number? Check our supersession lookup tool

Common symptoms this part fixes

If your spa is showing any of these signs, this part is likely your fix:

  • Water leaking from the front of the pump
  • Cracked or broken faceplate housing
  • Stripped or damaged 2" MBT threads causing connection failure
  • Pump losing prime due to faceplate seal failure
  • Visible stress fractures on existing faceplate

Not sure if this is your problem? Try our diagnostic centre or .

Before you buy — quick checklist

  • Confirm your pump model is an EX2 series — check the label on the pump body
  • Verify your plumbing connection uses 2" MBT (male buttress thread) fittings
  • Inspect the existing faceplate for crack location — if damage extends into the volute body, additional parts may be needed
  • Check the o-ring seating surface on the existing pump body for damage before reusing
  • Have the pump drained and power disconnected before ordering to minimize downtime

Reading the checklist now prevents 90% of returns. Worth the 60 seconds.

Install difficulty: Medium — Some experience neededTypically 30-60 minutes

Warranty

1 year manufacturer warranty against defects

Covers manufacturing defects. Does not cover improper installation, normal wear, or accidental damage.

Warranty claims: warranty@bubblessupply.com

Perfect Fit Guarantee

Ordered with our help and the part doesn't fit? Contact us before installation. We'll resolve it with an exchange, replacement recommendation, or return approval.

Learn about our Perfect Fit Guarantee →

Shipping

We ship across the US and Canada. US orders ship from our US warehouse to US customers; Canadian orders ship from our Canadian warehouse to Canadian customers — no cross-border shipping, no surprise duties. In-stock orders placed before 3pm CT ship same day. Standard shipping $9.95 flat rate. Free shipping on orders over $200. Express options available at checkout.

Returns

30-day hassle-free returns on unused parts in original packaging. Contact us before returning to receive your RMA number.

Frequently asked questions

Check the Compatibility section above to confirm fitment for your spa brand and model. If your model is not listed, use our fitment selector at /pages/find-my-part or ask our parts AI for a personalized recommendation.

In-stock orders placed before 3pm CT ship the same day. You will receive tracking information by email as soon as your order ships.

We accept returns within 30 days of delivery for unused items in original packaging. Email returns@bubblessupply.com with your order number to start a return. Installed electrical parts cannot be returned for safety reasons.

Yes, all new parts come with a 1-year warranty against manufacturing defects. Warranty does not cover damage from improper installation or normal wear and tear.

Customer reviews

AI Fitment Assistant

Tell us your spa model and we will confirm this part fits before you buy.

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