🚀 New launch promo — 10% off orders over $300. Use code LAUNCH10
Bubbles Supply
Not sure which part you need? Upload a photo and we'll find it. →
Executive Faceplate 311-1220 - Bubbles Supply

Executive Faceplate 311-1220

Part #: 311-1220

$87.26
In stock — ships today
Qty
🔒 Secure checkout↩️ 30-day returns✅ 1-year warranty
Add to B2B order list

Not sure this fits?

Send us a photo of your old part — we'll confirm the right replacement before you order.

Upload a Photo
1-year warrantySame-day ship before 3pm CTPerfect Fit Guarantee30-day returns

About this topside/keypad

The Waterway Executive Faceplate 311-1220 is a genuine OEM replacement part designed for Waterway Executive series spa pumps with 48 or 56-frame motors. This 2" MBT (Male Buttress Thread) faceplate serves as the critical connection point between your pump motor and wet end, ensuring proper alignment and seal integrity for reliable spa operation.

Built to Waterway's exacting standards, this faceplate delivers the exact fit your spa system requires. At Bubbles Supply, we guarantee precise fitment and back every part with our comprehensive 1-year warranty. Orders ship same-day for minimal downtime. When installing, ensure the pump is completely drained and disconnected from power, and verify your existing pump's frame size matches the 48 or 56-frame specification before installation.

Exact part number

311-1220

Save this for ordering or warranty claims

Also known as / Replaces

This part replaces or is interchangeable with:

  • 311-1220 faceplate
  • Executive pump faceplate
  • pump volute faceplate
  • wet end faceplate

Looking for an older part number? Check our supersession lookup tool

Technical specifications

Frame size
48 frame, 56 frame
Union size
2 inch MBT (Male Buttress Thread)

Plumbing notes

  • Union size: 2 inch MBT (Male Buttress Thread)

Need help measuring? Email hello@bubblessupply.com with a photo of your existing plumbing.

Common symptoms this part fixes

If your spa is showing any of these signs, this part is likely your fix:

  • Water leaking from between the motor and wet end
  • Pump losing prime due to seal face damage
  • Visible cracking or warping on existing faceplate
  • DR code on spa controller (suction/flow fault traced to faceplate seal failure)
  • Wet end won't seat securely against motor

Not sure if this is your problem? Try our diagnostic centre or .

Before you buy — quick checklist

  • Confirm your Executive pump motor is a 48-frame or 56-frame — check the motor label directly
  • Verify the existing faceplate part number stamped or labeled on the pump body matches 311-1220
  • Inspect whether the wet end itself is damaged — if so, the faceplate alone may not resolve the leak
  • Check that your plumbing connections are 2-inch MBT before ordering
  • Note whether your pump is single-speed or two-speed — this faceplate is frame-specific, not speed-specific, but confirm no other wet end components need replacement at the same time

Reading the checklist now prevents 90% of returns. Worth the 60 seconds.

Install difficulty: Medium — Some experience neededTypically 30-60 minutes

Warranty

1 year manufacturer warranty against defects

Covers manufacturing defects. Does not cover improper installation, normal wear, or accidental damage.

Warranty claims: warranty@bubblessupply.com

Perfect Fit Guarantee

Ordered with our help and the part doesn't fit? Contact us before installation. We'll resolve it with an exchange, replacement recommendation, or return approval.

Learn about our Perfect Fit Guarantee →

Shipping

We ship across the US and Canada. US orders ship from our US warehouse to US customers; Canadian orders ship from our Canadian warehouse to Canadian customers — no cross-border shipping, no surprise duties. In-stock orders placed before 3pm CT ship same day. Standard shipping $9.95 flat rate. Free shipping on orders over $200. Express options available at checkout.

Returns

30-day hassle-free returns on unused parts in original packaging. Contact us before returning to receive your RMA number.

Frequently asked questions

Check the Compatibility section above to confirm fitment for your spa brand and model. If your model is not listed, use our fitment selector at /pages/find-my-part or ask our parts AI for a personalized recommendation.

In-stock orders placed before 3pm CT ship the same day. You will receive tracking information by email as soon as your order ships.

We accept returns within 30 days of delivery for unused items in original packaging. Email returns@bubblessupply.com with your order number to start a return. Installed electrical parts cannot be returned for safety reasons.

Yes, all new parts come with a 1-year warranty against manufacturing defects. Warranty does not cover damage from improper installation or normal wear and tear.

Customer reviews

AI Fitment Assistant

Tell us your spa model and we will confirm this part fits before you buy.

🔒 Secure checkout · SSL encrypted·🇺🇸🇨🇦 Serving the US and Canada·↩️ 30-day hassle-free returns·📦 Same-day fulfillment